Tejas Securities Group, Inc.
Business Continuity Statement
April 2008
As you may know, Tejas Securities Group, Inc. (TSG) and Ridge Clearing
(Ridge) have an agreement in which Ridge may provide trade execution,
clearing, and other related services for your brokerage account. In
connection with these services, TSG is required to communicate its position
on business continuity practices.
At TSG, we recognize how heavily you rely on our systems and services.
We also recognize that the unexpected can and does occur; from simple
situations to major outages. TSG wants you to know that we have an
extensive plan in place to help safeguard your assets (along with Ridge)
and protect vital account information in the event of a business disruption.
TSG has pre-established contingency and disaster recovery plans.
Components of these plans are tested periodically to ensure effectiveness.
TSG considers contingency planning to be an iterative process, requiring
ongoing review to assess various risks and appropriate responses. As a
result, this plan may change as necessary. Please feel free to contact
TSG at any time to receive the most recent version of our Business
Continuity Statement.
TSG Continuity Planning Guidelines
TSG has developed plans that include the ability to recover
from situations including, but not limited to, unplanned
evacuations, power outages, major water leaks, fire, loss of
water, severe weather, and any facilities failures that may
cause business interruptions. Our plan is designed to
account for business interruptions of various lengths and
scope and require that TSG is able to recover critical
functions according to their time criticality. Key features
of TSGs corporate disaster recovery planning include annual
reviews of the following:
- Identification of all mission critical systems (and system
backup and recovery for such systems)
- A review of financial and operational risks
- Alternate communications between TSG and Ridge
- Employee safety strategies and communications
- System and telecommunications accessibility
- Alternate physical site location and preparedness
TSG Contingency Planning and Business Recovery
TSG mitigates risks to reduce potential issues and
impact. In the event of an outage, TSG has tested plans to
support recovery of its critical business functions. In
addition to following the guidelines stated above, TSGs
recovery plans also include the following:
- Designated Contingency Site In the event of a site
outage, we have established an alternate site which should
reduce downtime in your ability to contact TSG or Ridge.
- Notification to Clients Procedures for notifying our
clients have been established with TSG and Ridge to follow in
the event of an outage. Notification will include length of
outage, instructions for contacting TSG and support
information (e.g., where to send faxes, issues pertaining to
data transmissions and communications).
- Regulatory Reporting TSGs business contingency plan is
designed to ensure that, regardless of the length of an
outage, TSGs ability to continue to meet regulatory
requirements, as mandated by the Securities and Exchange
Commission and FINRA, would not be impacted.
- Communications with Regulators TSG will communicate with
its regulatory authorities regarding the nature and extent
of any significant outage at our location, as required by
applicable law and regulation.
- Access to Your Funds A site outage at TSG would not
impact your ability to have access to your available funds,
as TSGs continuity plan is designed to ensure sustained
service. However, your ability to trade your available funds
may be impacted by market events outside of TSGs control,
such as when the market was closed following the September
11 tragedy. In the event that TSG suffers from an outage, or
unforeseen occurrence, customers can call the Ridge Customer
Service Line at 800-677-1858.
If you have any questions, please contact TSG at
800-846-6803.
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